Privacy Policy

PRIVACY POLICY

This Privacy Policy sets out how Petrogates Logistics (“Petrogates,” “we,” “our,” or “us”) collects, uses, discloses, and protects the personal and business data of individuals and organizations interacting with our services. Petrogates is a leading oil, gas, and logistics services provider, operating with a strong commitment to data integrity, client confidentiality, and regulatory compliance.

We are dedicated to ensuring that all personal and sensitive information entrusted to us is handled with the highest standards of security and transparency.

  1. Scope of This Policy

This Privacy Policy applies to:

  • Visitors of our website and users of our digital platforms
  • Clients and vendors engaging our oil, gas, or logistics services
  • Business partners, contractors, and regulatory bodies we interact with
  • Individuals whose information we may process as part of providing our operational services (e.g., consignment parties, customs contacts, etc.)
  1. Information We Collect

Depending on the nature of your interaction with Petrogates, we may collect the following categories of data:

  1. Business and Personal Identifiers
  • Full name, job title, and business entity
  • Email address, phone number, and physical address
  • Identification or customs documentation (where required)
  • Tax, registration, or licensing information
  1. Operational and Transactional Data
  • Shipment details and logistics instructions
  • Cargo types, volumes, and transportation specifics
  • Project location data and client specifications
  • Signed agreements and service contracts
  1. Technical Data
  • IP addresses and browser/device identifiers
  • Login credentials and user activity logs (for systems access)
  • System usage patterns and performance data
  1. Compliance and Due Diligence Data
  • Information required for KYC, AML, or sanctions compliance
  • Records relevant to audits, regulatory filings, and dispute resolution
  1. Purpose of Data Processing

Your data may be processed for the following legitimate business purposes:

  • Execution of logistics and energy-sector service agreements
  • Communication and coordination of operational workflows
  • Regulatory compliance, customs processing, and trade facilitation
  • Security, monitoring, and fraud prevention
  • Analysis and improvement of service performance and reliability
  • Contractual obligations with government or multinational agencies
  1. Legal Basis for Processing

Petrogates processes personal and business data under one or more of the following legal bases:

  • Fulfillment of a contract or service agreement
  • Compliance with local and international regulatory obligations
  • Legitimate business interests in operating and improving our services
  • Consent, where explicitly provided by the data subject
  1. Disclosure of Information

We may share data with the following entities, only when necessary and in line with this Policy:

  • Customs and port authorities, ministries, and regulatory bodies
  • Third-party logistics providers, subcontractors, and agents
  • Auditors, legal counsel, or insurance providers
  • Technology providers under strict data protection agreements
  • Government or law enforcement agencies upon lawful request

We do not sell, rent, or otherwise commercially share your data with unrelated third parties.

  1. Data Security and Integrity

Petrogates maintains robust technical and organizational measures to safeguard your data, including:

  • Encrypted communications and secure data storage
  • Internal access control and employee confidentiality agreements
  • Periodic security audits and compliance reviews

We apply industry-standard protocols in line with ISO and regional data protection frameworks, particularly relevant to energy and critical infrastructure sectors.

  1. Data Retention

Data is retained only as long as necessary for operational, legal, or regulatory purposes. Retention periods are determined based on:

  • Contractual obligations
  • Legal or tax requirements
  • Industry best practices and client agreements
  1. Your Rights

Where applicable, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict data processing
  • Withdraw previously given consent
  • File a complaint with a data protection authority

To exercise these rights, please contact us using the details below.

  1. International Transfers

If data is transferred internationally (e.g., across jurisdictions for project execution or compliance), Petrogates ensures such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

  1. Policy Review and Updates

We reserve the right to revise this Privacy Policy as needed to reflect changes in law, operations, or best practices. Any updates will be posted on our official channels and take effect immediately upon publication.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Petrogates Logistics
Email: info@petrogates.co
Phone: 0750 986 8888
Address: Empire World, Business Complex, C5,
Fourth Floor, Section A1, Erbil, Iraq

 

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